A Cyber Attack in Progress Needs a Response in Minutes, Not Days
Cyber Incident Response Services
Our cyber incident response service gives you direct access to experienced responders the moment something goes wrong. We contain the threat, work out what is happening across your network and guide your team through every step until the incident is under control.
- Certified Experts
- OSCP, CEH, CRTP & industry-certified testers.
- Real-World Approach
- Manual testing with real-world attack techniques.
- Actionable Reporting
- Detailed findings with clear risk ratings and remediation.
- Confidential & Secure
- Strict NDA, data protection & privacy practices.
// About This Service
Structured Response When It Matters Most
When an attack is live, panic is the enemy of good decisions. Our cyber incident response service brings structure to a stressful situation. We assess the incident, isolate what needs isolating and keep your leadership informed with clear, honest updates, so you always know where things stand.
We work to a CREST-aligned response methodology and NCSC guidance for UK organisations, which also means the record we leave behind supports your ICO reporting obligations.
- Rapid Containment That Limits How Far an Attacker Can Spread
- A Dedicated Response Team Available around the Clock
- Clear Guidance for Leadership during a High-Pressure Event
- A Documented Response That Supports Later Investigation
// Coverage
Incidents We Respond To
Ransomware and Malware Outbreaks
Containment and eradication when malicious code is spreading through your estate.
Business Email Compromise
Account takeover and mailbox compromise, contained and investigated.
Network Intrusions
Unauthorised access and lateral movement across your infrastructure.
Denial of Service Attacks
Response and mitigation when availability is the target.
Data Exfiltration Attempts
Detection and containment when data is being moved out of your network.
Suspicious Insider Activity
Investigation where the threat appears to come from inside the organisation.
// Methodology
Getting Help during an Incident
- 01
Contact Us
Call, email or message us the moment you suspect an incident.
- 02
Rapid Triage
We assess the situation and mobilise the right specialists.
- 03
Active Response
Containment and investigation begin without delay.
- 04
Recovery Support
We help restore normal operations safely.
- 05
Debrief
A clear report and recommendations once the incident is resolved.
// Ready when you are
Put your cyber incident response services to the test.
// Impact
Why Response Speed Changes the Outcome
Attackers Move Fast
Once inside a network, attackers often reach critical systems within hours.
// How We Handle an Active Incident
- Triage, assessing scope, severity and what needs immediate attention
- Containment, isolating affected systems to stop further spread
- Eradication, removing the threat and closing the access point attackers used
- Recovery, restoring systems in a controlled, monitored way
What you get
// Standards We Work To
// Why Pluto Cyber Security
Response You Can Rely On
We have supported organisations through ransomware outbreaks, business email compromise and targeted intrusions across the UK. Our responders combine technical skill with calm, clear communication, because a good response depends on both.
Always On
24/7 response, every day of the year including bank holidays.
Experienced Team
Analysts who have handled real incidents, not just simulations.
Multi-Sector Experience
From finance to healthcare to retail, we adapt to your environment.
Straightforward Reporting
No jargon, just clear findings and next steps.
Our team triages incoming incidents within minutes. For active attacks, we prioritise immediate containment steps while gathering more detail from you.
// Related services
Explore Related Services.
Get started
Ready to Scope Your Cyber Incident Response Services?
Tell us what you need tested. We reply with honest guidance and a fixed-scope quote, usually within one business day.