When It Happens, We Are Already Moving
Incident Response Support Services
A cyber incident is not the time to figure things out from scratch. Our incident response team helps you contain the threat, understand what happened, and get back to business with minimal disruption.
- Certified Experts
- OSCP, CEH, CRTP & industry-certified testers.
- Real-World Approach
- Manual testing with real-world attack techniques.
- Actionable Reporting
- Detailed findings with clear risk ratings and remediation.
- Confidential & Secure
- Strict NDA, data protection & privacy practices.
// About Our Incident Response Service
Calm, Fast Support When It Matters Most
Whether it is ransomware, a data breach or a compromised account, our incident response team steps in quickly to limit damage and guide your organisation through recovery.
We work alongside your internal team and legal advisors, providing technical expertise, clear communication and a structured process from the first hour through to full recovery.
- Rapid Threat Containment
- Root Cause Investigation
- Clear Communication Throughout
- Structured Recovery Plan
// Coverage
What Our Incident Response Service Covers
Ransomware Response
Containment, negotiation guidance and recovery support for ransomware incidents.
Data Breach Investigation
Determining what data was accessed and by whom.
Business Email Compromise
Investigating and containing compromised email accounts.
Malware Eradication
Removing malicious software and confirming systems are clean.
Forensic Investigation
Digital forensics to establish exactly what happened and when.
Regulatory Reporting Support
Guidance to help you meet UK GDPR, ICO and sector reporting deadlines.
// Methodology
Our Incident Response Process
- 01
Initial Triage
We assess the situation immediately to understand scope, severity and business impact.
- 02
Containment
Affected systems and accounts are isolated to stop the threat from spreading further.
- 03
Investigation
We determine root cause, timeline and the full extent of what was accessed or affected.
- 04
Eradication and Recovery
Threats are removed and systems are safely restored to normal operation.
- 05
Reporting and Lessons Learned
You receive a full report with findings, remediation steps and recommendations to prevent recurrence.
// Ready when you are
Put your incident response support services to the test.
// Impact
Why Incident Response Support Matters
Limit Financial Damage
Faster containment directly reduces the cost of an incident.
// How We Respond to Incidents
- We assess the scope and severity of the incident within the first hour of engagement
- Affected systems are isolated quickly to stop further spread and limit damage
- Our team investigates root cause, working out how the attacker got in and what they accessed
- We support recovery, remediation and reporting through to full resolution
What you get
// Tools We Use during Response
// Why Choose Pluto Cyber Security
Experienced Responders, Not Just a Checklist
An incident is stressful enough without a slow or confusing response. We bring experienced responders who communicate clearly, act decisively and help you get back to normal as quickly as possible.
Rapid Engagement
We move fast from the first point of contact, with no unnecessary delays.
Certified Responders
Our team holds recognised incident response and digital forensics certifications.
Clear Communication
You get plain-English updates, not confusing technical jargon.
Regulatory Support
We help you meet UK GDPR and ICO reporting obligations within the 72 hour deadline.
We aim to begin triage within the hour of your call, with containment actions starting as soon as we understand the scope.
// Related services
Explore Related Services.
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Ready to Scope Your Incident Response Support Services?
Tell us what you need tested. We reply with honest guidance and a fixed-scope quote, usually within one business day.