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Ransomware Does Not Just Lock Your Files, It Raises Hard Questions

Ransomware Investigation Services

We investigate ransomware attacks from the moment of encryption back to the original point of entry. We help you understand what happened, what was affected and what your options are, without the pressure to make quick decisions you might regret.

76 reviews · Clutch47 reviews · G2Manual-first testing
Certified Experts
OSCP, CEH, CRTP & industry-certified testers.
Real-World Approach
Manual testing with real-world attack techniques.
Actionable Reporting
Detailed findings with clear risk ratings and remediation.
Confidential & Secure
Strict NDA, data protection & privacy practices.

// About This Service

Understanding the Full Story behind a Ransomware Attack

A ransom note tells you almost nothing about what actually happened. Our ransomware investigation service digs into logs, endpoints and network traffic to reconstruct the attack from start to finish. You will know how attackers got in, what they accessed and whether data was stolen before encryption began.

That last point matters legally as well as commercially. If personal data left your network, the incident becomes a reportable breach under UK GDPR and the ICO's 72 hour clock applies.

  • A Clear Picture of How Attackers Gained Initial Access
  • Confirmation of Whether Data Was Exfiltrated before Encryption
  • Independent Evidence to Support Insurance and Legal Decisions
  • Practical Guidance on Recovery Options, Including Backups

// Coverage

What Our Ransomware Investigation Includes

Strain Identification

Identifying the ransomware family and its known behaviour and tooling.

Initial Entry Point

Tracing how attackers first got into your network.

Data Exfiltration Check

Establishing whether data left your network before encryption began.

Systems and Backup Impact

Assessing which systems and backups were affected and what remains recoverable.

Demand Review

Reviewing whether payment demands match known attacker patterns.

Recovery Decision Support

Supporting decisions around recovery, restoration or negotiation.

// Methodology

What Happens after You Contact Us

  1. 01

    Immediate Triage

    We assess the scope and severity of the ransomware attack.

  2. 02

    Evidence Preservation

    Affected systems are secured to protect evidence before anything is rebuilt.

  3. 03

    Investigation

    We trace the attack path and check for data exfiltration.

  4. 04

    Findings and Options

    You receive clear findings to guide your next steps.

  5. 05

    Recovery Support

    We help you rebuild safely once the picture is clear.

// Ready when you are

Put your ransomware investigation services to the test.

// Impact

Why Ransomware Investigation Matters

Paying First Leaves Doors Open

Paying a ransom without investigating can leave the same backdoors in place.

// How We Investigate a Ransomware Attack

  • Scope the damage, identifying every system touched by the attack
  • Trace the entry point, working backwards through logs to find how attackers got in
  • Check for data theft, looking for signs of exfiltration before files were encrypted
  • Support recovery decisions with the facts needed to choose the safest path forward

What you get

A confirmed timeline of the attack from entry to encryptionClarity on whether sensitive data left your networkA report suitable for cyber insurance claimsRecommendations to prevent the same entry point being used again

// Frameworks We Apply

MITRE ATT&CK for ransomware tactics and techniquesNIST SP 800-61ACPO Good Practice Guide for Digital EvidenceThreat intelligence on active ransomware groups

// Why Pluto Cyber Security

Investigation without the Pressure

Ransomware situations often come with a countdown clock and a lot of noise. We give you a calm, independent view of the facts so decisions about payment, recovery and disclosure are based on evidence rather than fear.

Independent Analysis

We are not the ones asking for a payment, so our advice stays objective.

Deep Technical Skill

Experience across major ransomware families and their common tactics.

Fast Turnaround

Initial findings quickly, full investigation without unnecessary delay.

Insurer-Ready Reporting

Documentation built for UK cyber insurance claims from day one.

// FAQ

Questions, answered.

// typical reply within one business day

We would always recommend investigating first, even briefly. Paying without understanding the attack can leave the same vulnerability open, and you may still not get all your data back safely.

// Related services

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Tell us what you need tested. We reply with honest guidance and a fixed-scope quote, usually within one business day.